Healing through HCAHPS - Best Health Care Experience

Healing through HCAHPS is a learning series that focuses on the actions that create the best health care experience, while tying content to critical every-day behaviors that reflect an organizations mission, vision, and values. This series is presenting through short engaging short huddles that are easy to deliver in busy environments.

Gotta Go! Ensuring Attention to Toileting Needs of Patients

This learning experience increases the attention caregivers provide to the bathroom needs of patients. Focus on rounding, communicating, and effective questioning skills are examined.

Quiet on the Set! How to Reduce Noise on Your Nursing Unit

This learning experience raises the awareness about the effects noise has on healing, perceptions, and care. Participants have their five senses tested in an interactive and engaging session to provide them with the patient perspective.

Ouch - That Hurts! Assessing Patient's Pain

This learning experience teaches caregivers how to recognize the signs of pain and how to have meaningful discussions with patients by recognizing key visual cues and understand the person's perception of pain. Captivating photographs to demonstrate real-life scenarios are utilized in this fast paced session.

Magic! How to Uncover the Medications Mystery for Patients

This learning experience explores the importance of discussing side effects of medicine to patients. Participants receive a number of interesting surprises during this session to connect them with the key behaviors of providing patients with important information regarding the side effects of their medication.